Privacy Policy

Welcome to Pearkoder (Pvt) Ltd. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (pearkoder.com) and utilize our services, including AI/ML systems, mobile applications, web platforms, and IoT networks.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

We collect information that you provide directly to us, such as when you submit inquiries through our contact forms, apply for careers, or interact with our product dashboards.

Personal Data: This includes your name, email address, phone number, company name, and job title when you voluntarily submit them to us.

Usage Data: We automatically collect technical details about your device and network, including IP addresses, browser type, operating system, pages visited, and timestamps.

IoT & System Telemetry: For clients using our IoT services or SarusaraAI and DeegayuAI platforms, we collect anonymized hardware telemetry, sensor readings, and error logs to ensure operational reliability.

To Provide & Maintain Services: We use your data to operate, maintain, and optimize our proprietary solutions (e.g., SarusaraAI agricultural monitors and DeegayuAI medical management portals).

Customer Support & Communications: We use your contact information to reply to your messages, send updates, and deliver administrative notices.

Improvement & Analytics: We analyze telemetry and usage trends to debug performance glitches, design new layouts, and upgrade machine learning models.

Security & Fraud Prevention: To monitor network activity, block automated scrapers, protect our assets, and safeguard user accounts.

We do not sell, trade, or rent your personal data to third parties. We only share information in the following limited circumstances:

With Trusted Service Providers: We share data with third-party cloud hosting providers, analytics databases, and email managers who assist in running our business operations under strict data privacy agreements.

Legal Compliance: We may disclose data if required by law, subpoena, or government authority to prevent legal liability or protect public safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the acquiring entity.

We implement industry-standard encryption protocols (SSL/TLS) for data in transit and secure database partitioning for data at rest.

While we employ rigorous physical and digital protections, no transmission method over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with regulatory archiving laws.

Depending on your geographical location, you may have specific privacy rights regarding your personal information, including:

Access & Export: The right to request copies of the personal data we store about you.

Correction & Deletion: The right to request that we update inaccurate information or erase your files.

Marketing Opt-Out: You can unsubscribe from our news bulletins or general updates at any time by clicking the 'unsubscribe' link at the bottom of our emails.

We use essential and performance cookies to manage session states, remember preferences, and analyze site traffic patterns.

You can adjust your browser settings to decline cookies. However, disabling them might prevent certain interactive elements of our services from running properly.

If you have queries, complaints, or suggestions regarding this Privacy Policy or our data management procedures, please get in touch with us:

Pearkoder (Pvt) Ltd

Kegalle, Sri Lanka

Email: [email protected]

Phone: +94 7 4040 4492